top of page

A Good Communications Plan Is Crucial To Keep Attendees Informed

The worldwide coronavirus outbreak underscores the need for planners to have crisis management plans. But a plan that doesn’t include a way to formally reach attendees or, if needed, emergency personnel, is incomplete at best. At worst, a non-existent or incomplete crisis communication plan (CCP) can exacerbate a crisis.

Alan Kleinfeld, CMP, LEO, director at Arrive Conference Solutions, which specializes in meeting safety and emergency plans, agrees. “Even before the extent of a crisis like the coronavirus is known, a good CCP can begin to inform audiences,” Kleinfeld says. “A CCP can dissipate tension and help people prepare. Sometimes, saying something as simple as, ‘We know something is happening, we’re on top of it and will be in touch as info becomes available’ can be beneficial and relieve anxiety.”

See the published article from Corporate and Incentive Travel magazine here.

8 views0 comments

Recent Posts

See All

Slap and Verbal Attack at Medical Conference Goes Viral

Taken from this MeetingsNet article. Event safety and security deserves to be a top priority for meeting professionals. However, a recent incident at the American College of Obstetrics and Gynecology’

bottom of page